Cancellation & Refund

1. Booking & Advance Payment

To confirm your shoot date, an advance payment is required. This ensures that our team is exclusively reserved for your event and we do not take any other bookings for that time slot.

2. Cancellation Policy

• Cancellation by Client: If you cancel your booking, the advance amount will not be refunded. However, depending on availability, it may be adjusted for a future date (see Rescheduling).
• Cancellation by Studio: In the highly unlikely event that we cannot fulfill your booking due to an emergency, we will provide a 100% refund of the amount paid or arrange an alternative professional photographer of equal caliber.

3. Rescheduling

We understand that plans can change. If you need to reschedule your shoot:

• Please inform us at least 7 days before the event.
• Rescheduling is subject to our availability on the new requested date.
• A rescheduling fee may apply if the request is made less than 48 hours before the shoot.

4. Refund Process

If a refund is approved by the management (in special cases), it will be processed within 7-10 working days via the original mode of payment or bank transfer.